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"No downloads available"
Posted: Fri Dec 22, 2023 3:41 am
by nroberts
Hello, I was recently given licensure for my institution's VASP subscription. However, when I click "Releases" to begin the installation process, I am not provided with the source code and it states in each release that there are "No downloads available."
I assume that there are additional permissions that I need to be given. If this sounds more like a bug, what should I do?
Thank you!
Re: "No downloads available"
Posted: Fri Dec 22, 2023 11:18 am
by pedro_melo
Dear nroberts,
Were you given the credentials to login on the portal? And does your group have a valid license and is the information on your profile tab correct?
Kind regards,
Pedro Melo
Re: "No downloads available"
Posted: Fri Dec 22, 2023 12:46 pm
by nroberts
Thanks for the reply, Pedro
I was registered as a user of the VASP software and have access to the portal (license number 21-0206). My professor has a valid license and the information on my profile is correct.
Re: "No downloads available"
Posted: Tue Dec 26, 2023 1:15 pm
by pedro_melo
Dear nroberts,
You have a "standard license" which means that you have access to forum support and may use precompiled executables at HPC sites. I believe your supervisor will have to download the source code for you, or at least give you access to a machine where you can use it. He is the one with the "License Signatory"/"Primary contact Person" designation for your group.
Kind regards,
Pedro Melo